Department of the Army Accessibility Statement

The Department of the Army (DA) is committed to meeting or exceeding the accessibility requirements of the Rehabilitation Act of 1973, as amended, and the Architectural Barriers Act of 1968. Accessibility for individuals with disabilities (IWD) is addressed as follows:

Army 2025 Accessibility Statement.pdf




Information and Communication Technology

Ensuring DA electronic and information technology is accessible to IWD, in accordance with Section 508 of the Rehabilitation Act of 1973, as amended (“Section 508”) (29 U.S.C. Section 794d). Section 508 requires all electronic and information technology (also referred to as information and communication technology or ICT) that is developed, procured, maintained, or used by federal agencies to be accessible to IWD. Examples of ICT include web sites, telephones, multimedia devices, and copiers. Access available to IWD must be comparable to access available to others. Section 508 standards are the technical requirements and criteria used to measure conformance with the law and are developed and maintained by the United States Access Board. Further information about the Access Board’s standards and Section 508 generally may be found on the Section 508 website. Additional information on accessibility of electronic and information technologies is available on the Department of Defense Chief Information Officer website.

• If you encounter an ICT accessibility issue or want to file a Section 508 complaint associated with Army ICT, please send a detailed report via e-mail to the DA Section 508 Program Office. Include your contact information, and a description of the specific accessibility concern. Include “Section 508” in the subject line.


• If the alleged violation of Section 508 is related to your employment, and you want to file a EEO complaint, contact your servicing Equal Employment Opportunity (EEO) Office within 45 calendar days of the alleged violation or within 45 calendar days of you becoming aware of the violation. You can locate the contact information for your garrison or command on the Army.mil website.


• To file a complaint regarding another agency’s ICT, contact that agency’s Section 508 Coordinator. Contact information for Section 508 Coordinators may be found on the GSA Section 508 Program Manager listing. If you wish to file a complaint with DoD, complete and submit the form for the DoD Chief Information Officer.



Facilities and Physical Infrastructure

Ensuring DA facilities and physical infrastructure are accessible to IWD, in accordance with the standards established under the Architectural Barriers Act of 1968 (ABA), as adopted by the Department of Defense (DoD) and enforced by the U.S. Access Board. The ABA of 1968 (42 U.S.C. §§ 4151-57) requires that buildings and facilities that were designed, built, constructed, altered, leased, or financed with Federal funds, by or on behalf of the United States, after August 12, 1968, be accessible to IWD. The Access Board’s accessibility standards are available on their website.

• If you encounter a facilities or physical infrastructure accessibility issue, please contact your servicing EEO Office or the Army EEO Directorate of the Assistant Secretary of the Army for Manpower and Reserve Affairs (ASA-M&RA). You can locate the contact information for your garrison or command EEO Office on the Army.mil website. Include your contact information, the name and address of the building or facility, and a description of the specific accessibility concern. Include “Facility Accessibility” in the subject line.


• If the alleged violation is related to your employment, and you want to file a EEO complaint, contact your servicing EEO Office within 45 calendar days of the alleged violation or within 45 calendar days of you becoming aware of the violation. You can locate the contact information for your garrison or command EEO office on the Army.mil website.


• Additional information on how to file an ABA complaint through the U.S. Access Board Enforcement webpage.



Reasonable Accommodation and Personal Assistance Services

Providing reasonable accommodations (RA) and personal assistance services (PAS) for qualified DA employees and job applicants with disabilities, in accordance with Section 501 of the Rehabilitation Act of 1973, as amended (12 Code of Federal Regulations Section 268.203).

If you are a DA Civilian in need of reasonable accommodation or personal assistance services, contact your first level supervisor, and your servicing EEO Office. You can locate the contact information for your garrison or command EEO office on the Army.mil website.

If you are an applicant for a DA civilian job and need reasonable accommodation during the application process, contact the human resources point of contact listed on the vacancy announcement.

Additional information on RA and PAS can be found in Army Regulation 690-12, on the Army’s EEO Directorate website, and in DoDI 1020.06 – Establishing and Maintaining Comprehensive Reasonable Accommodation Policies and Programs.




Access to All Programs and Activities Conducted or Funded by DA

Providing access to IWD comparable to those who do not have disabilities in accordance with Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S. Code Section 794).

• Visitors participating in DA sponsored or funded programs and activities who need modifications/accommodations should contact the organizer or office conducting the event(s).


• If information for the organizer is not available, you may request assistance by sending a detailed email with your contact information to the Army EEO Directorate. Include “Section 504” in the subject line.

This page was last updated on 16 June 2025